Anchora
ANCHORA
IPTV
Policy

Refund Policy

We aim to keep you satisfied. If something isn’t right, here’s how refunds work.

Contact support

Refund Policy

Last updated: 2025-01-01

1) Refund Window

We offer refunds within the first 7 days of purchase (except for one-month subscriptions). If you are dissatisfied during this period, you can request a refund.

2) Eligibility

The product does not work as described or intended.

The product differs significantly from what was advertised.

Technical issues prevent you from using the product.

3) How to Request a Refund

To request a refund, please contact our support via

Live Chat

or

contact@myanchora.com

. Include your order details and a brief explanation. We’ll review your request and reply promptly.

4) Refund Process

Once approved, we’ll process the refund to your original payment method within 3–10 business days. Your provider may take extra time to post it.

5) Non-Refundable

Orders beyond the 7-day refund period.

One-month subscriptions once delivered or activated.